Your order need 3-4 days for production. We typically ship all orders within 24 hours when our craftsman finish your order.
WHICH CARRIER DO YOU USE?
We ship all items with USPS. We use UPS for international shipments, your local mail carrier will handle and deliver the item once it enters your country.
HOW LONG DOES IT TAKE TO ARRIVE?
WE SHIP ALL ORDERS FROM OUR USA FACTORY. ONCE SHIPPED, WE SEE DELIVERY HAPPEN WITHIN THE FOLLOWING TIMEFRAME:
USA - Within 2-8 business days
Canada - Within 4-7 business days
Western Europe - Within 5-7 business days
Australia/NZ - Within 5-10 business days
Rest of the World - Within 5-12 business days
These timeframes are typical, and sometimes local carrier issues may mean you item arrives slightly later than this.
How does YameGift handle returns?
Each item is made to order for every customer - and as such, we cannot accept general returns for items. This includes:
Change of mind
Items ordered in error (including wrong quantity, design, or variant selected)
Exchanges for an alternative design, product or size
Not as expected items
The return policy will only apply to damaged items or products that have any manufacturing problems. We will not make any refunds or changes once the product has been successfully delivered in normal condition.
In most cases, we will replace your order if there is a problem such as a defect or broken in transit. Our process takes 3-5 days to produce as we need to let the ink and glass on the handcrafted item settle and check for defects before shipping.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
If you have further inquiries, please contact Support@YaMeGift.com
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